The Mission Statement and Values of the Orland-Artois Water District are:
Mission Statement
To deliver a high quality, reliable supply of water and superior customer service at a reasonable price.
Values
Respect customers and pursue public service through open and transparent operations and communications.
Practice the highest ethical standards and maintain integrity at all levels of the organization.
Ensure public health and safety by conducting operations in strict accordance with all statutory and regulatory requirements.
Achieve high levels of staff professionalism through career development, including training opportunities, and retention of skilled staff with competitive compensation.
Support sustainable resource management through cost effective business practices.
Emphasize internal and external collaboration in pursuing objectives and resolving issues.
Provide leadership and vision in regional water management issues.
Approved by the OAWD Board of Directors, January 2010
Orland-Artois Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Orland-Artois Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Orland-Artois Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Orland-Artois Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
